Pricing

Simple, Transparent Pricing

Start with a free trial. Scale with metered pay-as-you-go. No per-seat licensing. No hidden fees. Third-party AI services passed through at cost with zero markup.

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Plans

Choose How You Pay

Free Trial

Get started at no cost with a limited-minute allowance. Max 3 minutes per call. Credits stay active as long as your account is open. No credit card required.

Metered Pay-As-You-Go

Pay only for what you use. Start with a $150 prepayment. Auto-recharges $100 when your balance drops below $50. Credit card on file. No annual commitment.

Metered Rates

Metered Usage Rates

Metered rates cover Syllable platform hosting. Third-party AI services from providers like OpenAI, Google, and Deepgram are billed as pass-through costs with no markup.

SIP

Usage TypeUnitRate
SIP Connection60 seconds$0.0040
SIP Recording60 seconds$0.0025
SIP Transfer60 seconds$0.0026

Voice

Usage TypeUnitRate
Enterprise Voice60 seconds$0.0600

Text

Usage TypeUnitRate
Enterprise Text Input1M characters$15.00
Enterprise Text Output1M characters$15.00

Insights & Orchestration

Usage TypeUnitRate
Tools (Input / Cached / Output)1M tokens$1.10
Transcriptions60 seconds$0.0080
Workflow Invocations1 invocation$0.0020
Support

Support Plans

Standard Support

Included with every plan. Weekday coverage 8 AM to 8 PM EST (excluding US federal holidays). 8-hour response time via support tickets.

Enterprise Support

10-minute engineering escalation and a dedicated account manager with 1-hour response. Annual fee waived for customers with annual commitments over $500,000.

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Terms

Billing Terms

All fees are in USD. Pay-as-you-go credits remain active as long as the account is in good standing. For enterprise pricing and custom commitments, contact us.

All subscriptions are governed by the Syllable Acceptable Use Policy and Privacy Policy.

Ready to Get Started?

Start with a free trial. Move to production when you are ready. Contact us for custom pricing.

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