Webchat, Campaigns, and Prompt Enhancements

Webchat widget. Campaign scheduling. Prompt versioning and editing improvements.

Published: October 1, 2025

This release launches the Webchat widget for web-based agent interactions, adds campaign scheduling for timed outbound operations, and improves prompt versioning and editing for better agent authoring workflows.

Console

  • Webchat widget for web-based agent interactions
  • Campaign scheduling for timed outbound operations
  • Prompt versioning and editing improvements

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See the full history of platform updates and improvements.