Release Notes
Insights Dashboards, Improved Prompts, and Conversation Stability
Insights dashboards. Prompt editing improvements. Conversation stability enhancements.
v25.10.16
Published: October 16, 2025
This release introduces Insights dashboards for better visibility into agent performance, improves the prompt editing experience, and enhances conversation stability across voice and messaging channels.
Console
- Insights dashboards for agent performance visibility
- Prompt editing improvements
- Conversation stability enhancements
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See the full history of platform updates and improvements.