Release Notes
Email Templates & Natural Voice Greetings
Introducing a new HTML/CSS editor for branded email templates and refined Responsive Dialogue bridge phrases for more natural voice interactions.
v26.3.19
Published: March 19, 2026
This update introduces a new HTML/CSS editor for creating branded email templates directly within the platform. We have also refined our Responsive Dialogue bridge phrases for more natural voice interactions and launched a new command-line tool to streamline developer workflows for those using AI-assisted coding environments.
Channel Manager
- Updated English bridge phrases for Responsive Dialogue to clearer, sentence-style wording to ensure voice interactions sound more natural and professional
Console
- Launched email as a new channel, along with Email Templates and Email Campaigns, which enable users to create, edit, and preview HTML-based email content for their email campaigns
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