Responsive Dialogue, DTMF Input, and Campaign Management

Improved Responsive Dialogue and DTMF processing. Launched SMS Insights and detailed Campaign Status Breakdowns.

Published: March 5, 2026

This release brings improvements to Responsive Dialogue for smoother conversation flow, enhanced DTMF input processing, and new campaign management capabilities including SMS Insights and detailed status breakdowns.

Console

  • Responsive Dialogue enhancements for smoother conversation flow
  • SMS Insights launched for campaign analytics
  • Detailed Campaign Status Breakdowns
  • Improved DTMF input processing reliability

Channel Manager

  • Enhanced DTMF detection accuracy
  • Improved outbound campaign status tracking

View All Release Notes

See the full history of platform updates and improvements.